This Contract is established between the undersigned parties:

AIB Management & Business School, a simplified joint-stock company (SAS), is registered with the Lyon Trade and Companies Register under SIREN number 843 493 156. Its registered office is situated at 86 Rue Paul Bert, 69003 Lyon, France. The company holds the business activity declaration number 84691909369, the intra-community VAT number FR31843493156, and the NAF or APE code 85.422 (Higher Education).  

Hereinafter referred to as "the Institution." 

Conversely, the STUDENT

General Terms and Conditions

The Institution, a private higher education institution specializing in management and business, accepts the Student's application for the training program outlined below, contingent upon adherence to the terms of this Contract. These general terms, conditions, and guarantees apply to all continuing education programs offered by AIB Management & Business School. Apprenticeship programs are regulated by the provisions of Articles L.6211-1 et seq. of the French Labor Code and a specific contract.  THE FOLLOWING HAS BEEN AGREED 

Article 1. Definitions

In this Agreement, the following terms, when capitalized, shall have the meanings set forth below. Agreement: Refers to this study agreement, including its preamble, appendices, and any subsequent amendments duly executed between the Parties. Program Start Date: Refers to the official date of the inaugural day of classes for the Program, as communicated by the Institution. Contractual Documents: Refers to all documents governing the relationship between the Parties, as defined in Article 2. Force Majeure: Refers to any event beyond the reasonable control of the affected Party, which could not have been reasonably foreseen at the time of entering into the Agreement and whose effects cannot be mitigated by appropriate measures, as defined in Article 16. Tuition Fees: Refers to the amounts owed by the Student to the Institution for the training Program, excluding administrative, application and other ancillary fees. Working Day: Refers to any day of the week, from Monday to Friday inclusive, excluding legal holidays in France. Program: Refers to the specific training in which the Student is enrolled, as detailed in the Letter of Acceptance. Internal Regulations: Refers to the document outlining the rules of conduct, discipline, and operation applicable within the Institution, attached to this Contract. 

Article 2. Scope and Contractual Documents

2.1. Purpose of the Contract - This Contract aims to delineate the respective rights and obligations of the Institution and the Student concerning the registration and oversight of the selected Program by the Student.

2.2.  Pre-contractual Information - In accordance with Articles L.111-1 and L.221-5 of the French Consumer Code, the Institution is required to provide the Student with all necessary pre-contractual information in a clear and comprehensible manner on a durable medium prior to the execution of the Contract. This information is conveyed through a standardized information sheet and encompasses, but is not limited to, the essential characteristics of the Program, the total cost of services, payment terms, conditions for the execution of the Contract, details regarding the right of withdrawal, and the Institution's contact information. TheStudent acknowledges receipt, comprehension, and understanding of the aforementioned information sheet and all pre-contractual information prior to entering into this Contract. 

2.3. Hierarchy of Contractual Documents - The Contractual Documents that govern the relationship between the Partiesare prioritized as follows: 1. This contract and its amendments 2. The Institution's internal regulations 3. The Letter ofAcceptance and the summary of fees. In the event of any conflict among the provisions of these documents, the stipulations of the higher-ranking document shall take precedence. 

Article 3. Admission Criteria and Student Affirmations

3.1. Selection Process. Admission to AIB Management and Business School involves a stringent selection process, which includes an evaluation of the candidate's academic record, admission interviews, and, when applicable, specific assessments, to ensure that the student's profile aligns with the academic prerequisites of the programs offered.

3.2. Student Declarations and Guarantees - The Student affirms and guarantees that they have provided accurate, complete, and truthful information regarding their academic history, degrees earned, language proficiency, professional experience, and any other pertinent information required during the application and registration process. The Student commits to notifying the Institution of any changes to this information. Any false statement, misleading information, or intentional omission by the Student, discovered at any point during the admissions process or the program, may lead to the immediate termination of this study agreement, without prejudice to any legal recourse and without entitlement to a refund of tuition fees already paid. In such instances, the Institution reserves the right to inform the relevant authorities, including, but not limited to, Campus France and immigration authorities.

Article 4. Right of Withdrawal

4.1. Exercising the Right of Withdrawal - Pursuant to Article L.221-18 of the French Consumer Code, when the Contract is executed remotely, the Student is entitled to a period of fourteen (14) calendar days to exercise their right ofwithdrawal, without the obligation to provide justification or incur any costs beyond those stipulated by law. This period commences on the date the Contract is signed.

4.2. Procedures - To exercise this right, the Student MUST inform the Institution of their decision to withdraw prior to the expiration of the aforementioned period, through a clear and unequivocal statement. This notification MUST be submitted: - Eitherby registered letter with acknowledgment of receipt to the following address: AIB Management and Business School, AdmissionsDepartment, 86 Rue Paul Bert, 69003 Lyon, France. - Or by email to the following address: admissions@aib-edu.com. A standard withdrawal form is included as Appendix 1 to this Contract.

4.3.  Effects - Upon exercising the right of withdrawal, the Institution shall reimburse the Student for all amounts paid within fourteen (14) days from the date it is notified of the Student's decision.

Article 5. Conclusive Registration

The final registration of the student is contingent upon the following conditions:

•     Acquiring the necessary diploma,
•     Provision of valid civil liability and social security certificates.
•     Presentation of a valid residence permit or visa for international students.
•     If applicable, submission of the executed guarantee agreement.

In the event that the diploma is not obtained, the Student must notify the Institution via registered letter with acknowledgment of receipt, accompanied by official documentation, within 30 days. Payments made will be refunded within 30 days, excluding registration fees, unless the right of withdrawal is exercised. Until these conditions are fulfilled, registration remains provisional and may be denied or deferred by the Institution. It will only become final upon receipt of the signed contract, full payment of fees in accordance with Article 6, and adherence to the aforementioned conditions.

Article 6. Financial Terms, Cancellation, and Refund

6.1 The Student acknowledges and accepts the following standard tuition fees applicable to the selected program:

• Application fee: €300, non-refundable
• BBA programs: €8,500 per academic year
• Master-level programs: €9,500 per academic year
• BTS programs: €4,200 per academic year

The applicable tuition fee will depend on the program selected by the Student in this Study Agreement.

AIB may, at its sole discretion, grant scholarships, discounts, or special financial conditions on a case-by-case basis. Any such reduction will only apply if it has been expressly confirmed in writing by AIB. Unless otherwise stated in writing, the standard tuition fees above remain applicable.

6.2. Tuition and Other Fees. Tuition fees for the academic year, along with the non-refundable registration fee, are detailed in the special conditions of the contract. The specified fees pertain to one academic year of study. The charges applied encompass only tuition and administrative costs. All additional expenses, including books, meals, accommodation, study trips, travel, or any unforeseen costs, are the exclusive responsibility of the student.

6.3. Tuition Fees and Default. At the conclusion of the withdrawal period, and no later than the commencement of the program, registration and tuition fees become payable in accordance with the terms and deadlines established at the time of registration. The student, or the person responsible for payment, consents to adhere to the prescribed payment schedule. Any delay in payment will incur a penalty of 5% of the outstanding amount, as outlined in the penalty clause of the contract. This penalty will automatically apply following a formal notice that remains unanswered for ten (10) calendar days. In the event of continued non payment, the student will forfeit the right to continue in the program and will be ineligible to participate in end-of-year assessments or examinations. The institution reserves the right to terminate the contract due to the student's sole fault and,  where applicable, that of the person responsible for payment, while proceeding to recover any outstanding sums as compensation for the total cost of the Program.

6.4. Cancellation or Postponement by the Institution - If the Institution is unable to open or decides to cancel the Program before the Program Start Date, it shall notify the Student at least fifteen (15) days in advance.

In such circumstances, the Institution may offer the Student one or more of the following solutions:

• enrolment in an alternative program of an equivalent or comparable level;
• enrolment with one of the Institution’s academic partner schools, subject to the partner institution’s admission requirements; or
• postponement of the Student’s enrolment to the next available intake of the same Program. The Institution normally offers two intakes per academic year, in March and September.

If none of these solutions can reasonably be provided, the Tuition Fees paid by the Student shall be refunded. Any non-refundable administrative fees previously disclosed to the Student, including fees relating to administrative procedures associated with the Student’s admission or arrival in France, shall remain non-refundable.

Where preparatory courses or other educational services have already been provided to and attended by the Student, the corresponding costs shall also be deducted from any amount refunded.

6.5   Termination by the Student - The student may cancel their registration after the withdrawal period has expired, subject to the following terms:

6.5.1. Visa Refusal - In the case of a visa refusal communicated by the French consular authorities, and upon submission of the official refusal document, the Institution MUST refund the Tuition Fees paid. The administrative fees and application fees outlined in Article 6.1 will remain the property of the Institution to offset the costs associated with processing the application.

6.5.2. Force Majeure -Should Force Majeure impede the Student from commencing or continuing the Program, the Parties shall strive to reach an amicable resolution (such as postponement of registration or a pro rata refund).

6.5.3. Other Cases of Cancellation - For any other reason, a cancellation by the Student will lead to a partial refund of Tuition Fees basedon the following scale - The remaining registration fees will be due in any circumstance .

The refund policy applied by the institution is justified by the non-recoverable costs incurred as soon as the enrollment is confirmed, including the final reservation of a place in a limited-capacity program, the mobilization and scheduling of educational resources, the completion of administrative procedures specific to international students (file preparation,Campus France exchanges, visa processes), as well as contractual commitments with external service providers and operating costs billed per semester, regardless of the student's actual attendance.

       ​

Article 7. Responsibilities of Students

7.1. Conduct and Discipline. The Student commits to adhering to the Internal Regulations, which he acknowledges having read, as well as to the laws and regulations currently in effect in France, and to upholding academic integrity.

7.2. Attendance and Participation. The Student agrees to attend the training program with diligence and punctuality, ensuring participation in all mandatory lectures, tutorials, and educational activities. Any failure to fullfill this obligation may lead to the sanctions outlined in the Internal Regulations.

7.3. Assurance. The Student (or his legal representative, if he is a minor) certifies that he has obtained all necessary insurance to cover his liabilities as defined in Article 1240 of the Civil Code, along with all other associated risks. 

Article 8. Responsibilities of the Institution

8.1. Training Provision. The Institution MUST deliver the training outlined in the Program with diligence and professionalism, and allocate the necessary educational, human, and material resources to ensure the effective execution of the Contract.

8.2. Program Modifications. The fundamental components of the Contract (price, nature of the diploma, program duration) may not be altered unilaterally by the Institution. The Institution retains the right to implement non-substantive changes to the educational organization (such as timetables and instructors) for valid reasons. In such instances, the Institution MUST notify students individually within a reasonable timeframe.

Communication Materials. Photographs and illustrations featured in brochures, on the website, or in any other communication materials of the Establishment are intended solely for informational purposes and are not binding.

Article 9. Disciplinary Process

Any sanction that may impact the student's ongoing studies, including expulsion, will be preceded by a comprehensive andadversarial disciplinary process as delineated in the internal regulations, ensuring the student's right to a fair hearing. Theseprocedures may result in the termination of the study Agreement.

Article 10. Safeguarding of Personal Data (GDPR)

10.1. Data Controller. The Institution, acting as the data controller, collects and processes the Student's personal data incompliance with Regulation (EU) 2016/679 (GDPR) and Law No. 78-17 of 6 January 1978, as amended.

10.2. Purposes and Legal Basis. The data is processed for the following purposes: managing registration and administrative and academic records, organizing academic activities, monitoring outcomes, communicating with students, and fulfilling legal obligations. The legal bases for processing include the execution of this Agreement, adherence to the Institution's legalobligations, and its legitimate interests.

10.3. Recipients and Data Retention Period. The data is designated for authorized departments within the Institution. It may be shared with third parties, including, but not limited to, academic partners, funding organizations, host companies for internships, and relevant public authorities (Prefecture,OFII, Rectorate). The data will be retained for the duration necessary to achieve these objectives, in addition to the applicable statutory limitation periods.

10.4. Student Rights. Students possess the right to access, rectify, erase, restrict the processing of, object to the processing of, and transfer their data. To exercise these rights, students may reach out to the Institution's Data Protection Officer at the following address: hello@aib-edu.com. Additionally, students have the right to file a complaint with the French Data Protection Authority (CNIL).

Article 11. Duration and Termination

11.1. Duration. The Contract is established for the entirety of the academic year during which the student is registered. 

11.2. Termination for Breach. In the event of a substantial breach of contractual obligations by either Party, the other Party may terminate this Agreement automatically fifteen (15) days following the dispatch of a formal notice via registered letter with acknowledgment of receipt, should the breach remain unaddressed. Substantial breaches warranting termination include, but are not limited to: student fraud (Article 3.2), serious disciplinary violations, or failure to remit fees after formal notification.

11.3. Survival. The obligations concerning confidentiality (Article 12), data protection (Article 10), and applicable law and jurisdiction (Article 14) shall remain in effect following the termination or expiration of this Agreement.

Article 12. Confidentiality

The Parties concur to refrain from disclosing confidential information obtained from the other Party in relation to the execution of this Contract. This obligation excludes information that is publicly available or whose disclosure is mandated by law.

Article 13. Notifications

Any notice required under this Agreement MUST be in writing and shall be considered validly given if delivered in person with a receipt, sent by registered letter with acknowledgment of receipt, or transmitted via email with acknowledgment of receipt, to the addresses of the Parties specified at the beginning of the Agreement.

Article 14. Governing Law and Dispute Resolution

14.1. Governing Law. This Contract shall be governed by and interpreted in accordance with French law.

14.2. Amicable Complaint. In the event of a dispute, the Student should initially reach out to the Institution's complaints department at hello@aib-edu.com to pursue an amicable resolution.

14.3. Consumer Mediation. Pursuant to Article L. 612-1 of the French Consumer Code, should a written complaint to the Institution prove unsuccessful, the Student consumer is entitled to engage a consumer mediator at no cost in an effort toamicably resolve the dispute. The Institution is affiliated with the following mediator: SAS CNPM - MÉDIATION - CONSOMMATION - https://www.cnpm-mediation-consommation.eu - Centre d'Affaires Stéphanois - Immeuble l'Horizon -Esplanade de France - 3 rue J. Constant Milleret - 42000 SAINT-ETIENNE

Jurisdiction. In the event that an amicable resolution cannot be reached, any dispute arising from this Contract shall fall under the exclusive jurisdiction of the French courts.

Article 15. Assignment

This Agreement is established on a personal basis concerning the Student. The Student is prohibited from assigning or transferring the rights and obligations arising from this Agreement to any third party. The Institution may assign thisAgreement to any affiliated entity or in the event of a merger or acquisition.

Article 16. Force Majeure

Neither Party shall be liable for the failure to fulfill its obligations if such failure results from a Force Majeure event. Force Majeure events are defined as unforeseeable, irresistible, and external occurrences as delineated by French case law, including, but not limited to, natural disasters, wars, pandemics acknowledged by health authorities, or national strikes.

Article 17. Divisibility

If one or more provisions of this Contract are deemed invalid or declared as such in accordance with any law, regulation, or finalcourt ruling, the remaining provisions shall continue to be in full force and effect

Article 18. Comprehensive Agreement

This Agreement and the Contractual Documents referenced herein represent the complete understanding between the Parties. They supersede and replace all previous agreements, communications, and negotiations, whether oral or written, pertaining to the subject matter herein.

Article 19. Digital Signature

19.1. Validity and Evidentiary Value - The Parties concur that this Contract, along with any associated documents, MAY be executed electronically. ln accordance with Article 1367 of the French Civil Code and Regulation (EU) No 910/2014 (elDASRegulation), the electronic signature employed to finalize the Contract shall possess the same evidentiary value and legal effects asa handwritten signature.

19.2. Procedure - The Parties commit to employing a reliable and secure electronic signature process that ensures the integrity of the document and the formal identification of each signatory. The Contract may be signed electronically through a secure electronic signature platform, such as DocuSign, Universign, and/or AdobeSign, without this list being exhaustive.

CVEC

The CVEC (Contribution de Vie Étudiante et de Campus) is a mandatory contribution for students enrolled in higher education in France. For the 2026–2027 academic year, the CVEC fee is €105.

It helps finance student services such as health, social support, sports, culture and campus life.

After completing the payment, please upload your CVEC payment receipt or certificate below.

The CVEC fee is paid directly by the student and is not included in AIB tuition fees.

https://cvec.etudiant.gouv.fr/?utm_source=chatgpt.com

Preambule

AIB Management and Business School (hereinafter "the Institution") is a private higher education institution whose mission is to provide excellent training in management and business, based on values of professionalism, integrity and international openness.

The purpose of these Rules of Procedure is to define the rules of collective life, the organisation of studies, as well as the rights and duties of each student. It aims to guarantee optimal working conditions, mutual respect among all members of the educational community and the proper functioning of the Institution.

This document applies to all students enrolled at AIB Management and Business School, as well as to any person present on the premises of the Institution, located at 86 Rue Paul Bert, 69003 Lyon.

The Internal Regulations constitute a contractual document, complementary to the Study Contract signed by the student. Registration with the Institution constitutes full adherence, and without reservation, to its provisionsAIB Management and Business School (hereinafter "the Institution") is a private higher education institution whose mission is to provide excellent training in management and business, based on values of professionalism, integrity and international openness.

Chapter 1: Admission and Enrolment

Article 1: Conditions of admission

Admission to the Institution is subject to the successful completion of a selection process including the study of the application file, one or more interviews and, if necessary, level tests. This process aims to ensure that the candidate's profile is appropriate to the academic prerequisites and pedagogical objectives of the chosen training.

Article 2: Administrative enrolment

The registration is considered final only after the signing of the Study Contract and the payment of the applicable fees, in accordance with the financial conditions provided for in the said contract. The student undertakes to provide, within the allotted time, all the supporting documents required by the administration for the constitution of his file.

Article 3: Accuracy of declarations

In accordance with Article 3 of the Study Contract, the student guarantees the accuracy and veracity of all information and documents provided during his application and enrolment. Any false statement, fraud or voluntary omission may result in the penalties provided for in Article 20 of this Regulation, including permanent exclusion.

Article 4: Administrative status of foreign students

Non-European Union national students must be in possession of a valid residence permit authorising them to study in France for the entire duration of their training. They are required to present the corresponding supporting documents to the administration on request and to inform it of any change in their situationArticle 1: Conditions of admission

Chapter 2 : Organisation of studies

Article 5: Educational programs and objective

The Institution provides training programs aimed at developing the professional and managerial skills of students. The pedagogical objectives, the content of the modules and the evaluation procedures of each program are detailed in the brochures and training sheets given to the student before his enrolment.

Article 6: Timetable and schedule

Schedules are communicated to students via the Institution's official channels (online platform, display, e-mail). Students are required to consult them regularly. Compliance with class schedules and all educational activities is imperative.

Article 7: Assiduity and punctuality

7.1. Obligation of attendance :

Attendance at all courses, supervised work, conferences, exams and mandatory educational activities is an essential condition for the success of the training. In accordance with Article 7.1 of the Study Contract, a minimum attendance rate of 85% per module is required for its validation and for authorisation to take the final exams.

7.2. Justification for absences :

Any absence must be justified to the administration within a period of [TO BE COMPLETED - Period for justification of absences, e.g. forty-eight (48) hours] by a legitimate and serious reason (medical certificate, official summons, etc.). The administration is the only judge of the admissibility of supporting documents.

7.3. Consequences of absences :

Unjustified or repeated absences may result, depending on their severity and frequency, in the following penalties.

- A written warning

- The prohibition to take the first session or catch-up exams 

- The non-validation of the module(s) concerned

-  The initiation of disciplinary proceedings that may lead to exclusion.

Article 8: Assessments and Examination

8.1. Evaluation procedures :

Students' knowledge and skills are evaluated through ongoing audits, final exams, projects, theses or oral defences. The specific modalities for each module are communicated by the speakers at the beginning of the semester.

8.2. Exam fraud :

Any fraud or attempted fraud (plagiarism, communication, use of unauthorised documents or devices, etc.) during an evaluation is serious misconduct. The student caught red-handed will be awarded a score of zero on the test and will be subject to disciplinary proceedings up to and including definitive exclusion from the Institution.

8.3. Validation and catch-up :

The conditions for the validation of modules, semesters and obtaining the diploma are defined in the framework of each training. Catch-up sessions can be organised for students who have not achieved the required results, according to the modalities set by the pedagogical directorate.

Article 9: Internships and work-study :

Periods in the company (internship or work-study program) are an integral part of the curriculum. They are framed by a tripartite agreement (Institution, company, student). The student undertakes to respect the rules of the host company and to fulfil the missions entrusted to him with seriousness and professionalism. The monitoring and evaluation of these periods are provided by a pedagogical tutor of the Institution.

Chapter 3 : Rights and duties of students 

Article 10: Students' rights

Each student has the right to :

-       To quality training in line with the announced objectives.

-       Information on the organisation of his schooling and the methods of evaluation.

-       Respect for his physical and moral integrity, and his dignity.

-       Freedom of expression, respecting the people and rules of the Establishment. 

-       To the protection of his personal data, in accordance with the Privacy Policy of the Establishment and the GDPR.

Article 11: Student duties

Each student has the duty to :

-       Respect staff members (administrative and teaching) and other students.

-       Adopt correct and professional behaviour and dress.

-       Respect the premises, teaching materials and equipment made available to him.

-       Refrain from any form of violence, harassment (moral or sexual) or discrimination.

-       Do not introduce or consume alcoholic beverages or illicit substances within the premises of the Establishment.

-       Comply with health and safety instructions.

-       Stay informed of administration communications broadcast through official channels.

Chapitre 4 : Vie Scolaire et Discipline

Article 12: General behaviour

Respectful, courteous and professional behaviour is required in all circumstances, both inside and around the Establishment. Any act likely to disturb order, damage the reputation of the Institution or harm the smooth running of educational activities is prohibitedRespectful, courteous and professional behaviour is required in all circumstances, both inside and around the Establishment. Any act likely to disturb order, damage the reputation of the Institution or harm the smooth running of educational activities is prohibited.

Article 13: Use of premises and equipment

Students are required to keep the premises (classrooms, common areas, sanitary facilities) in a perfect state of cleanliness. Any voluntary damage to the equipment or premises will result in the liability of its author, who will have to assume financial compensation, without prejudice to the disciplinary sanctions incurredStudents are required to keep the premises (classrooms, common areas, sanitary facilities) in a perfect state of cleanliness. Any voluntary damage to the equipment or premises will result in the liability of its author, who will have to assume financial compensation, without prejudice to the disciplinary sanctions incurred.

Article 14: Disciplinary sanctions

Any breach of the provisions of this regulation or of the Study Contract exposes the student to disciplinary sanctions. Depending on the severity of the offence, the scale of penalties is as followsAny breach of the provisions of this regulation or of the Study Contract exposes the student to disciplinary sanctions. Depending on the severity of the offence, the scale of penalties is as follows:

1. The oral warning.

2. The written warning.

3. The blame.

4. Temporary exclusion from the Institution for a fixed period.

5. The definitive exclusion from the Establishment.

These sanctions are included in the student's file.

Article 15: Contradictory disciplinary procedure

In accordance with Article 9 of the Study Contract, no exclusion sanction (temporary or permanent) may be pronounced without compliance with a contradictory disciplinary procedure guaranteeing the student's rights of Defence. This procedure is as followsIn accordance with Article 9 of the Study Contract, no exclusion sanction (temporary or permanent) may be pronounced without compliance with a contradictory disciplinary procedure guaranteeing the student's rights of Defence. This procedure is as follows:

1.     Notification of grievances: The student is informed in writing of the facts of which he is accuse.

2.    Convocation: The student is summoned to an interview before the Disciplinary Council or the Management, by registered letter or hand-delivered, respecting a sufficient time to allow him to prepare his Defence.

3.     Right to assistance: During the interview, the student can be assisted by a person of his choice (student or member of the Institution's staff).

4.     Defence: The student is invited to present his explanations and arguments in Defence.

5.     Decision: The decision is made after the interview. It is motivated in fact and in law and is notified in writing to the student, mentioning the internal remedies.

Chapter 5 : Health and Safety

Article 16: Safety instructions

Students must read and respect the safety instructions, including evacuation plans and emergency procedures posted on the premises. In the event of an alert, everyone must follow the instructions of the evacuation staff.

Article 17: Prohibition of smoking and vaping

In accordance with the legislation in force, it is strictly forbidden to smoke and vape in all the premises of the Establishment, including in private outdoor spaces. 

Chapter 6 : Utilisation of digital resources and data protection  

Article 18: IT Charter

The use of the institution's computer resources and internet network is subject to compliance with the computer charter. In particular, it is forbidden to consult illegal sites, illegally download copyrighted content, or use the resources for defamatory, abusive or contrary to public order purposes.

Article 19: Protection of personal data

In accordance with Article 10 of the Study Contract and Regulation (EU) 2016/679 (GDPR), the Institution undertakes to protect students' personal data. Students have the right to access, rectify and delete their data. For any questions, they can contact the Data Collection and Processing Manager at: [TO BE COMPLETED - Contact details of the DPO or the GDPR referent].

Chapter 7 : Relationship with the administration

Article 20 : Communication

Official communications from the administration are made by posting, by e-mail to the address provided by the student, or via the Institution's educational platform. The student is deemed to have read this information.

Article 21 : Réclamations et médiation

In the event of a complaint, the student must follow the amicable procedure described in Article 14.2 of the Study Contract. If the dispute persists after this process, the student has the opportunity to use the consumer mediator free of charge, whose contact details are specified in Article 14.3 of the Study Contract.

Chapter 8 : Financial Disposition

Article 22: Tuition Fee

The student undertakes to pay all tuition and administrative fees according to the schedule defined in his Study Contract. Any failure to pay may result in the suspension of access to the courses and services of the Institution, as well as the refusal to issue school documents and the diploma, without prejudice to the prosecution for the recovery of the sums due.

Chapter 9 : General Provision

Article 23: Amendment of the Rules of Procedure

The Management of the Establishment reserves the right to modify these regulations for legitimate reasons related to the organisation, security or the evolution of the legislation. Any changes will be brought to the attention of students through the official communication channels within a reasonable time before its entry into force.

Article 24 : Acceptation

Enrolment in AIB Management and Business School implies full acceptance of these Rules of Procedure by the student, who undertakes to respect them in all respects throughout his schooling.

Done in Lyon, on 21 July 2021